Privacy Policy

Effective Date: 8/18/2025

BPO Manufacturing, LLC (“BPO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us online or offline.

1. Information We Collect

We may collect the following types of information when you contact us, visit our website, or engage in business with us:

Contact Information: Name, company name, email address, phone number, mailing address.
Business Information: Project details, requests for quotes, order history.
Technical Information: Website usage data (IP address, browser type, device information, cookies).
Voluntary Information: Any other details you choose to provide in communications with us.

2. How We Use Your Information

We use the information we collect for purposes including:

Responding to inquiries and providing customer support.
Preparing quotes, fulfilling orders, and managing business relationships.
Improving our products, services, and website experience.
Complying with legal and regulatory requirements.
Sending relevant updates, news, or marketing communications (you may opt out anytime).

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in these circumstances:

Service Providers: With trusted third parties that perform services on our behalf (e.g., shipping, IT support).
Legal Obligations: If required by law, regulation, or court order.
Business Transactions: In connection with a merger, acquisition, or sale of company assets.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Choices

You may opt out of marketing emails at any time by clicking the “unsubscribe” link.
You can request access, correction, or deletion of your personal data by contacting us.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You may disable cookies in your browser settings, but some features may not work properly.

7. Children’s Privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Effective Date” above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

BPO Manufacturing, LLC
15704 E. Hwy 12

Rogers, AR 72756

info@bpomfg.com

479-381-4168

Terms & Conditions

Effective Date: 8/18/2025

Welcome to BPO Manufacturing, LLC (“BPO,” “we,” “us,” or “our”). By accessing our website, contacting us, or entering into a business relationship with us, you agree to these Terms and Conditions. Please read them carefully.

1. Use of Website

Our website and online content are provided for general informational and marketing purposes.
You agree not to misuse our site (e.g., no unlawful activity, data scraping, or interference with security features).
Content on our site (logos, designs, images, text) is the intellectual property of BPO Manufacturing and may not be copied, modified, or distributed without written consent.

2. Business Relationships

Quotes, proposals, and contracts are subject to separate written agreements.
No manufacturing project begins without a signed agreement outlining scope, pricing, timelines, and payment terms.
BPO reserves the right to refuse projects that do not align with our capabilities, safety standards, or legal compliance requirements.

3. Pricing & Payment

Pricing is provided on a per-project or per-order basis and is subject to change until formally accepted in writing.
Payment terms will be stated in your proposal or agreement. Late payments may be subject to fees or interest as permitted by law.
All taxes, duties, and shipping charges are the responsibility of the customer unless otherwise agreed.

4. Intellectual Property

Any drawings, prototypes, or designs provided by a customer remain the property of the customer.
Any designs, processes, or intellectual property developed by BPO during a project remain BPO’s property unless otherwise agreed in writing.
Confidential information will be handled in accordance with our confidentiality agreements (NDAs) as applicable.

5. Warranties & Limitations

BPO warrants that products manufactured will meet agreed specifications at the time of delivery.
Except as expressly stated, we make no other warranties (express or implied), including warranties of merchantability or fitness for a particular purpose.
We are not liable for indirect, incidental, or consequential damages arising from use of our products or services.

6. Third-Party Links

Our website may contain links to third-party websites for convenience. We are not responsible for the content, security, or practices of those sites.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Arkansas, United States.
Any disputes shall be resolved in the courts located in Benton County, Arkansas.

8. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of our website or services after updates means you accept the revised terms.